--- title: "Hire a Remote Intake Specialist | LawCru" description: "Hire trained remote legal intake specialists to convert leads and qualify clients. Pre-vetted candidates in 24 hours, flexible monthly contracts." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "name": "LawCru", "url": "https://lawcru.com/", "logo": { "@type": "ImageObject", "url": "https://lawcru.com/favicon.png" }, "description": "Lawcru connects U.S. and U.K. law firms with pre-vetted remote legal talent from South Africa and LATAM." }, { "@context": "https://schema.org", "@type": "WebSite", "name": "LawCru", "url": "https://lawcru.com/", "inLanguage": "en-US", "publisher": { "@type": "Organization", "name": "LawCru", "url": "https://lawcru.com/" } }, { "@context": "https://schema.org", "@type": "Service", "name": "Legal Intake Specialist Staffing", "serviceType": "Legal Staffing", "description": "Hire trained remote legal intake specialists to convert leads and qualify clients. Pre-vetted candidates in 24 hours, flexible monthly contracts.", "url": "https://lawcru.com/hire-an-intake-specialist", "provider": { "@type": "Organization", "name": "LawCru", "url": "https://lawcru.com/" }, "areaServed": [ { "@type": "Country", "name": "United States" }, { "@type": "Country", "name": "United Kingdom" } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://lawcru.com/" }, { "@type": "ListItem", "position": 2, "name": "Hire an Intake Specialist", "item": "https://lawcru.com/hire-an-intake-specialist" } ] } ] --- [LAW CRU ](/) [Our Process](/#how-it-works) Legal Roles we Cover [Attorney Qualified Paralegal](/hire-an-attorney-qualified-paralegal)[Remote Paralegal](/hire-a-remote-paralegal)[Intake Specialist](/hire-an-intake-specialist) [Pricing](/#roles)[About Us](/about-us)[FAQs](/#faqs)[Book a Call](https://calendly.com/hello-lawcru/30min) # Hire Remote Intake Specialists from $12 / £10 per hour - ✓ View video interviews from intake specialists looking for remote work - ✓ Choose from South African & LATAM candidates - ✓ Full-time and part-time placements available - ✓ Trusted by UK & US law firms [Book a Call](https://calendly.com/hello-lawcru/30min) [ Featured Candidate ### Chandre M. (Law0226) 5 yrs exp Experienced intake specialist with 5+ years of expertise in legal intake processes, client screening, and case evaluation. Skilled in managing high-volume enquiries, qualifying leads, and ensuring smooth onboarding for legal practices. View Full Profile ](/candidates/law0226) Why remote ## Your First Impression is Too Important to Leave to Chance. Every new enquiry that reaches your firm is an opportunity. A potential client who feels heard, handled professionally, and guided clearly through the intake process is far more likely to sign. One who gets a slow response, an unanswered call, or a disorganised first conversation will go elsewhere. A dedicated intake specialist makes sure that never happens. Rather than leaving intake to fee earners who are stretched across active matters, or to general admin staff without the training to convert enquiries, a LawCru intake specialist focuses entirely on that first critical interaction. They manage incoming leads, qualify potential clients, gather the right information, and set the tone for the relationship your firm is about to build. The result is a better client experience, higher conversion rates, and fee earners who can stay focused on the work they're actually there to do. Process ## Share a Brief. Receive 3 Video Profiles. Hire in as Little as 24 Hours. LawCru has a dedicated network of pre-screened intake specialists with experience working for law firms across the UK and US. Getting started is straightforward. Step 1 ### Share a Brief Tell us where you need support — your practice area, the volume of enquiries you handle, and what you need from an intake specialist. Step 2 ### Receive 3 Video Profiles See each candidate present themselves on camera, assess how they communicate, and get a feel for their client-facing style before you ever speak to them. Step 3 ### Live Zoom Consultation Meet your preferred candidate directly, walk through the role, and assess whether they're the right voice for your firm. Step 4 ### Free Competency Task Test how they handle a real intake scenario before you commit, at no cost for tasks under 2 hours. Step 5 ### Get Started Kick off on 4 or 8 hours per day with a flexible monthly rolling arrangement — no long-term contracts required. No guesswork. No lengthy recruitment cycles. Just experienced intake professionals, ready to represent your firm. Capabilities ## Every Enquiry Handled. Every Lead Followed Up. Every Client Made to Feel Welcome. A LawCru intake specialist is experienced in client communication, lead management, and the specific demands of legal intake work. Here's what they can take on. ### Inbound call and enquiry handling Answering calls, responding to web enquiries, and managing contact forms professionally and promptly. ### Lead qualification Assessing whether prospective clients meet your firm's criteria, gathering the right information, and filtering out matters that aren't a fit. ### Initial client consultations Conducting structured intake calls to capture case details, client background, and next steps. ### CRM and case management updates Logging all enquiries, updating client records, and keeping your pipeline accurate and current. ### Follow-up and nurture communications Chasing warm leads, sending follow-up emails, and keeping prospective clients engaged while they make their decision. ### Appointment scheduling Booking consultations, managing calendars, and coordinating between clients and fee earners. ### Onboarding documentation Sending engagement letters, terms of business, ID verification requests, and new client forms. ### Conflict checking Running initial conflict checks before matters are opened. ### Live chat and email management Handling real-time enquiries across multiple channels with a consistent, professional tone. ### Reporting and pipeline tracking Providing regular updates on enquiry volumes, conversion rates, and lead sources so you can see exactly what's coming into your firm. If leads are falling through the cracks or your fee earners are spending time on intake that should be spent on billable work, a dedicated intake specialist changes both. Regions ## Global Talent. Trusted Regions. Built for Remote. LawCru's intake specialists are based primarily in South Africa and Latin America (LATAM), two regions with strong track records of delivering client-facing remote support for international law firms. ### South Africa The majority of our professionals are South Africa-based. South African legal professionals bring a natural warmth and professionalism to client communication, combined with a clear understanding of how UK and US law firms operate. English is widely spoken as a first or primary language, and the cultural alignment with British and American clients is consistently strong. Our founders lived in Cape Town, and our family business has been rooted in Africa since 2001. We know this talent market well, and we stand behind the quality of the professionals we source from it. ### Latin America (LATAM) For US-based firms, LATAM is an increasingly compelling option. Our professionals in this region are fluent in English and Spanish, and they work in time zones that closely match the US business day. For firms serving Spanish-speaking client communities, a bilingual intake specialist can be a significant competitive advantage. Both regions give you access to polished, professional communicators who understand the high standards expected in legal client engagement, at a price point that makes strong commercial sense. Pricing ## Professional Client Intake. Transparent Pricing. LawCru's pricing is straightforward and all-inclusive. There are no setup fees, no placement charges, and no hidden costs. Practice Area ### Intake Agents First impressions matter, particularly when handling new client enquiries. That's why we provide experienced intake professionals, many of whom have previously worked remotely with US and UK law firms. Our Latin American candidates also offer bilingual capabilities, making them particularly well-suited to firms serving Spanish-speaking clients. Featured Intake Agents Candidate #### Chandre South Africa · Intake Agents [Visit Profile](/candidates/law0226) ### Pricing Currency Preference $ USD£ GBP Hours Per Week 20 hrs/week40 hrs/week Candidate Location South AfricaLATAM Average rates for 40 hrs/week Intake Agents Monthly $2,250 Hourly $14 Monthly Hourly Intake Agents $2,250 $14 Table shows the average cost our clients are paying for an Intake Agents Our contractors dictate their own rate. The average rate is correct for 90% of placements. ### Every placement includes: - ✓ Free video profiles delivered within 24 hours - ✓ Free live Zoom consultation with your chosen candidate - ✓ Free competency task (up to 2 hours) to assess client communication skills before committing - ✓ Free replacement guarantee if the fit isn't right - ✓ Flexible monthly rolling agreements with no long-term lock-in - ✓ Your contract is with LawCru Reviews ## What people say about us Client Reviews "Our firm has been using Lawcru as our staffing resource for paralegals for several months and are very happy with the quality of the paralegals." A Andrew Shorb and Connor "My firm has been extremely pleased with our LawCru employees, and the LawCru team has been great to work with." J Joshua Kwartler Manus "We've had an excellent experience with LawCru. The interview process and onboarding were seamless. The employees are professional, hardworking, and learned quickly. They fit right into our team." K Kristin NK Patent Law "Our firm has been using Lawcru as our staffing resource for paralegals for several months and are very happy with the quality of the paralegals." A Andrew Shorb and Connor "My firm has been extremely pleased with our LawCru employees, and the LawCru team has been great to work with." J Joshua Kwartler Manus "We've had an excellent experience with LawCru. The interview process and onboarding were seamless. The employees are professional, hardworking, and learned quickly. They fit right into our team." K Kristin NK Patent Law "Our firm has been using Lawcru as our staffing resource for paralegals for several months and are very happy with the quality of the paralegals." A Andrew Shorb and Connor "My firm has been extremely pleased with our LawCru employees, and the LawCru team has been great to work with." J Joshua Kwartler Manus "We've had an excellent experience with LawCru. The interview process and onboarding were seamless. The employees are professional, hardworking, and learned quickly. They fit right into our team." K Kristin NK Patent Law "Our firm has been using Lawcru as our staffing resource for paralegals for several months and are very happy with the quality of the paralegals." A Andrew Shorb and Connor "My firm has been extremely pleased with our LawCru employees, and the LawCru team has been great to work with." J Joshua Kwartler Manus "We've had an excellent experience with LawCru. The interview process and onboarding were seamless. The employees are professional, hardworking, and learned quickly. They fit right into our team." K Kristin NK Patent Law Candidate Reviews "The team at LawCru are fantastic! They not only assist you in getting placement but follow up and manage any issues you may have. Extremely Candidate centred and compassionate from the first step." T Tanita Placed Candidate "I found an amazing placement at a U.S based law firm through them. I was guided well during the process. They responded on time, always checking in. I am very happy I found LawCru." H Heather Placed Candidate "LawCru's team is so supportive and compassionate towards people. They are also focused on getting you the perfect match. I will 100% recommend them." S Steffani Placed Candidate "The team at LawCru made the recruitment journey effortless from the beginning. Great communication and even after, monthly check ins. Everyone is super helpful, friendly and committed to your success." Y Yolanda Placed Candidate "I am deeply grateful to the LawCru team for the incredible impact they've had on my career. Their unwavering support, guidance, and commitment to my success have elevated my professional journey." E Ellen Placed Candidate "A fantastic company - whether you're looking for a job or remote legal support, LawCru is where to go!" J Jenna Placed Candidate "The team at LawCru are fantastic! They not only assist you in getting placement but follow up and manage any issues you may have. Extremely Candidate centred and compassionate from the first step." T Tanita Placed Candidate "I found an amazing placement at a U.S based law firm through them. I was guided well during the process. They responded on time, always checking in. I am very happy I found LawCru." H Heather Placed Candidate "LawCru's team is so supportive and compassionate towards people. They are also focused on getting you the perfect match. I will 100% recommend them." S Steffani Placed Candidate "The team at LawCru made the recruitment journey effortless from the beginning. Great communication and even after, monthly check ins. Everyone is super helpful, friendly and committed to your success." Y Yolanda Placed Candidate "I am deeply grateful to the LawCru team for the incredible impact they've had on my career. Their unwavering support, guidance, and commitment to my success have elevated my professional journey." E Ellen Placed Candidate "A fantastic company - whether you're looking for a job or remote legal support, LawCru is where to go!" J Jenna Placed Candidate "The team at LawCru are fantastic! They not only assist you in getting placement but follow up and manage any issues you may have. Extremely Candidate centred and compassionate from the first step." T Tanita Placed Candidate "I found an amazing placement at a U.S based law firm through them. I was guided well during the process. They responded on time, always checking in. I am very happy I found LawCru." H Heather Placed Candidate "LawCru's team is so supportive and compassionate towards people. They are also focused on getting you the perfect match. I will 100% recommend them." S Steffani Placed Candidate "The team at LawCru made the recruitment journey effortless from the beginning. Great communication and even after, monthly check ins. Everyone is super helpful, friendly and committed to your success." Y Yolanda Placed Candidate "I am deeply grateful to the LawCru team for the incredible impact they've had on my career. Their unwavering support, guidance, and commitment to my success have elevated my professional journey." E Ellen Placed Candidate "A fantastic company - whether you're looking for a job or remote legal support, LawCru is where to go!" J Jenna Placed Candidate "The team at LawCru are fantastic! They not only assist you in getting placement but follow up and manage any issues you may have. Extremely Candidate centred and compassionate from the first step." T Tanita Placed Candidate "I found an amazing placement at a U.S based law firm through them. I was guided well during the process. They responded on time, always checking in. I am very happy I found LawCru." H Heather Placed Candidate "LawCru's team is so supportive and compassionate towards people. They are also focused on getting you the perfect match. I will 100% recommend them." S Steffani Placed Candidate "The team at LawCru made the recruitment journey effortless from the beginning. Great communication and even after, monthly check ins. Everyone is super helpful, friendly and committed to your success." Y Yolanda Placed Candidate "I am deeply grateful to the LawCru team for the incredible impact they've had on my career. Their unwavering support, guidance, and commitment to my success have elevated my professional journey." E Ellen Placed Candidate "A fantastic company - whether you're looking for a job or remote legal support, LawCru is where to go!" J Jenna Placed Candidate FAQs ## Everything You Need to Know Before You Hire. ### What is a legal intake specialist? ### Do intake specialists need a legal background? ### What hours can an intake specialist work? ### How quickly can I get started? ### Can my intake specialist handle both inbound calls and written enquiries? ### Is there a minimum commitment? ### Who do I contract with? ### How do you ensure the intake specialist represents our firm in the right way? ### Can a bilingual intake specialist handle Spanish-speaking clients? ## Ready to hire a remote intake specialist? Share a brief and receive 3 video profiles within 24 hours. [Book a Call](https://calendly.com/hello-lawcru/30min) [LAW CRU ](/) Remote legal staffing, simplified. 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