About the Candidate.
I‘m a highly adaptable and service-driven professional with over 12 years of experience spanning immigration services, HR coordination, administration, sales & customer experience. Known for delivering exceptional client care, clear communication, and meticulous attention to detail, I bring a consistent track record of improving processes, supporting recruitment and onboarding, and enhancing team collaboration. Passionate about fostering positive client and workplace relationships, I excel in fast-paced, multicultural environments where empathy, integrity, and efficiency are key to success.
International Experience:
Yes
Availability:
20 or 40 hours a week
Area of Expertise:
HR & Recruitment: End-to-end hiring, onboarding, candidate communication, culture-building.
Client Support: Customer service, immigration case handling, client engagement and updates
Administration: Scheduling, document management, CRM/data accuracy, internal reporting Tools &
Platforms: Salesforce, HubSpot, Slack, Front, Trello, Monday.com, Google Workspace, Dropbox Soft
Skills: Adaptability, empathy, conflict resolution, team collaboration, cultural sensitivity
Years Experience:
8
Current and Previous Roles:
Human Resources Recruiter/Administrator, Customer Success Specialist, Receptionist/Pre-screening Specialist
Relevant Experience.
Human Resources Recruiter/Administrator
Years experience:
3
Key Responsibilities:
Led full-cycle recruitment: job ads, salary research, screening, interviews, and onboarding.
Drafted offer letters and facilitated seamless new hire onboarding.
Promoted company culture through virtual events, recognition posts, and team activities.
Managed U.S. immigration cases from intake to resolution.
Handled sensitive client interactions with professionalism and empathy.
Maintained up-to-date case tracking in CRM systems and ensured legal deadlines were met.
Managed the firm's switchboard, set appointments, and qualified potential leads.
Provided referral support and maintained CRM with accurate client records.
Supported the remote legal team with daily client intake and follow-ups.
