Your firm’s agreement is solely with LawCru, meaning you are not legally contracted to the individual resource. We manage all contractual obligations and payment arrangements directly with the professional, allowing you to engage talent without the complexities or risks of direct employment or contractor agreements.

We offer flexible, monthly rolling agreements designed to align with your firm’s evolving needs. Rather than locking clients into long-term commitments, our focus is on consistently delivering value. If we’re not meeting your expectations, you have the freedom to adjust or exit.

Absolutely. Firms are encouraged to meet the proposed professional via a Zoom consultation prior to engagement. This allows you to assess their background, ask role-specific questions, and determine cultural and operational fit within your team before proceeding.

We operate on a monthly advance payment model, which functions similarly to an escrow arrangement. This structure offers peace of mind for both parties. Your payment is securely held and only released to the legal professional once work is delivered. It also provides a clear opportunity to address any concerns before funds are disbursed, ensuring accountability and transparency throughout the engagement.

Our screening process is designed to meet the high standards expected within the legal sector. Each candidate undergoes a rigorous, multi-stage evaluation beginning with a role-specific assessment to confirm they meet the baseline qualifications. We then assess written responses to gain a deeper understanding of their legal background, communication skills, and attention to detail. All shortlisted candidates participate in recorded video interviews, allowing for early insight into their professionalism and demeanor. Those who meet our criteria are then subject to CV evaluation and reference checks with previous employers, ensuring only the most capable and reliable professionals are presented to your firm.

We understand the importance of confidentiality within legal practice. To uphold the integrity of client information, our agreement incorporates comprehensive confidentiality provisions, which extend to our legal professionals. These safeguards ensure strict adherence to professional and ethical standards, providing you with the assurance that all client data remains secure and private.

We’re committed to making the right match from the start. Each legal support professional we place is carefully selected from a pool of over 1,000 applicants. However, we understand that even with a rigorous process, not every placement is a perfect fit. If you find that your selected resource isn’t meeting your expectations, we offer a prompt, no-cost replacement service to ensure your team continues to receive the high-caliber support it deserves.

Yes, we welcome and encourage firms to assign a competency-based task as part of their evaluation process to ensure the candidate meets the required standards. If the task is under two hours in duration, there is no associated cost. For more extensive assessments exceeding two hours, a nominal fee may apply to fairly compensate the professional for their time and effort.

Assigned professionals are intended to function as integrated members of your legal team. We encourage firms to incorporate them into internal communication platforms, assign official work email addresses, and manage their workflow as they would with any remote in-house colleague. This ensures seamless collaboration, clear lines of communication, and consistent operational standards.

Over 90% of our legal support professionals are based in South Africa. A strategic choice we’ve made with intention. South Africa offers a deep talent pool of highly experienced individuals who are well-versed in working remotely with UK and US-based legal teams. The cultural alignment makes communication seamless, and many professionals there have supported international firms remotely long before remote work became widespread. Our connection to South Africa runs deep. Our founders lived in Cape Town and our other family business has had roots across Africa since 2001.